Head Office
iFarmer is an award-winning agri-fintech business focusing on innovative financial services for smallholder farmers. iFarmer uses agriculture expertise, agronomic machine learning, remote sensing, and mobile phones to deliver financing, high-quality agriculture inputs, optimized farm advises and creates access to markets that can improve profitability for millions of farmers.
We are on a mission to “Democratize Agriculture financing and Supply chain”.
iFarmer works closely with multiple stakeholders across the agriculture value chain. We are supported by organizations such as UNCDF, UNESCAP, Asia Accelerator, Falcon Ventures, Startup Bangladesh, UNDP Youth CoLab, Acumen, and more.
Vacancy
Job Type
Salary
Deadline
1
Full Time
25,000 - 30,000
03 October 2024
Business Development & Client Relations
Key Responsibilities:
1. Client Query Management:
○ Handle customer inquiries and concerns through various communication
channels, ensuring timely and personalized responses.
○ Resolve issues efficiently to maintain high levels of customer satisfaction.
2. Documentation Preparation:
○ Prepare and issue essential documents as required.
○ Ensure accuracy and compliance in all documentation processes.
3. Reporting:
○ Compile and present reports on client servicing activities, ensuring clear
communication with stakeholders.
○ Compile and present reports on relevant business processes and its holistic
management.
4. Cross-Functional Collaboration:
○ Workclosely with relevant teams to convert new opportunities with existing
clients.
○ Collaborate with internal departments to address and resolve client issues
effectively
Application instruction: If you think you are fit for this role, you are requested to send your updated CV to career@ifarmer.asia by mentioning "Executive - Client Servicing" in the subject line.
